If you decide to put on your customer's credit card statement the following phrase:
Coming next month, exciting new changes to your statement!
You deserve a massive smash in the face with the clue bat. I know for a fact that all credit card statements are designed to be confusing and are filled with all sorts of promotional crap trying to entice me to spend more. There is absolutely NOTHING that could happen to my statement that would "excite" me short of it including a sudden forgiveness of all balances. And even then I wouldn't be that impressed, since I'm finally out from under you rat bastard plastic peddlers. Putting lipstick on a pig does not change the fact that's it's a pig.